Computers, smartphones and apps all hit by problem – with Europe and North America seemingly worst affected
Facebook and Instagram remained offline to many users on Wednesday evening in what appeared to be a global connection problem.
The website Down Detector suggested users of both social media sites began reporting problems at about 4pm, with Europe and North America seemingly most affected, though this could be due to time zones and the number of Facebook users in different regions.
Computers, smartphones and apps have all been hit. Some users have been able to access their accounts, with others suggesting only certain parts of the websites were functioning. The instant messaging service Messenger appears to be unaffected.
The problems led to the hashtag #FacebookDown trending globally on Twitter.
Upon being unable to log in, some users were shown the message: “Facebook is down for required maintenance right now, but you should be able to get back on within a few minutes. In the meantime, read more about why you’re seeing this message. Thanks for your patience as we improve the site.”
A Facebook spokesperson added: “We’re aware that some people are currently having trouble accessing Facebook and Instagram. We’re working to get things back to normal as quickly as possible.”
Facebook, which acquired Instagram for $1bn (£758m) in 2012, has not provided an official reason for the outage, but expects the issues to be resolved shortly.
we understands that the issues are not thought to have been caused by any suspicious activity.
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